Technical assistants work in a wide range of industries. They can work in healthcare, banking, manufacturing, or IT, just to name a few. Their role is a combination of administrative assistance and technical support. They can work with a company's clients or they can support an internal or individual team. Their day is usually made up of many small activities that help support the overall goal of the company they work for.
Technical assistants often work under the direct supervision of a manager or team leader. Your responsibilities will require daily interactions with large numbers of employees and possibly customers as well. They should feel comfortable working with minimal supervision and also working as a team.
Duties and responsibilities of the Technical Assistant
The type of organization an engineer works for will determine their particular responsibilities, however, there are several main functions that all engineers perform. A review of the current worklists identified the following key tasks and responsibilities.
Provide administrative assistance
Technical assistants will often find much of their day devoted to the administrative aspects of their employer. This may include filing, scanning, faxing, writing correspondence, data entry, travel arrangements and ordering supplies. Hosting meetings is another activity they can do by scheduling meetings, booking meeting rooms, and preparing the materials needed for the appointment. Technical assistants can also answer the phone, create reports, keep records and conduct research.
Provide technical support
The actual extent of technical support will largely depend on the industry in which a technical assistant works. Some will find themselves helping customers with computer applications, while others may be asked to demonstrate and assist staff in the proper use of medical devices. Basic computer skills may be appropriate for one position, but for another it may require a much deeper understanding of software systems and tools. Technical assistants work with both internal staff and external customers to provide the technical support for which they are qualified.
Read More: computer and information technology
No comments:
Post a Comment