The primary role of IT assistants is to install, configure and maintain computer network systems for a business. They are responsible for ensuring that your company's computer network is working properly and up to date.
IT assistants work for a wide variety of businesses, including technology companies, educational institutions, healthcare facilities, businesses, and more. Basically, if a company has a computer network, it needs an IT assistant. IT assistants work exclusively in an office environment.
Duties and responsibilities of the IT assistant
To make sure your company's IT network runs smoothly and efficiently, IT assistants perform a variety of tasks. We analyze various vacancies online to identify these basic tasks and responsibilities.
Installation and configuration
In the event that your company acquires a new computer network, it will be the IT assistant who must install and configure this new network so that employees can start using it as quickly as possible. Additionally, new computer networks will need to be configured to meet the specific needs of the business.
Peripheral Configuration
Many devices must be configured to complete the computer network. These can include things like printers, keyboards, routers, modems, and smart devices. It is the responsibility of the IT assistant to configure these devices and ensure that they are functional and secure.
Maintenance and repair
Even if a computer network and all of its peripherals are set up smoothly, problems will still crop up on a daily basis. IT assistants must check your organization's network for errors, repair malfunctioning peripherals, and help their colleagues troubleshoot problems.
Helping clients
If your company's IT network is used by customers outside of your company, IT assistants may need to spend time at a help desk answering calls and emails related to technology problems.
Keep records
As part of their ongoing work, IT assistants generally must keep detailed records of network configurations, device specifications, problems and solutions, and more. These records help your business address issues more quickly in the future.
Read More: freelance network administrator
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