NOC technicians monitor computer, telecommunications and network technology systems for problems. These technicians can develop in other IT disciplines. To become one of these technicians, students typically need to have at least an associate's degree in computer science or a closely related field. These technicians can improve their careers by purchasing either Cisco Certified Network Associate or Network + credentials.
Professional duties
NOC technicians can start as customer service representatives through corporate help desks, vendor call centers, or computer support service companies. These tasks include answering customer questions and troubleshooting a variety of applications within a network. NOC engineers are typically graduates and have more complex systems and responsibilities when they gain experience and familiarity with multiple technologies. In addition to formal training, beginners can learn from key NOC professionals in various key aspects of the subject, including: problem-solving skills and advanced monitoring tools.
Job prospects and NOC salary information
According to the United States Department of Labor Statistics (BLS), network support specialists, professionals who have a lot in common with NOC technicians, could expect a 6% increase in employment opportunities between 2018 and 2028. The BLS also reported that these specialists received an average annual salary of $ 62,770 in May 2018.
Educational requirements for NOC technicians
A high school diploma is the basic requirement for working as a NOC technician. Computer and math courses such as algebra, trigonometry and analysis form a fundamental preparation for this career. Some entry-level positions may be available to people with a high school degree, especially if they also have extensive experience working with computer networks. However, many job openings on Monster.com and CareerBuilder.com in May 2011 show that employers generally prefer candidates with higher education or professional certification.
Several schools offer associate degrees in computer science or a closely related field, such as: For example: B. Information technology, communication management, network or security. NOC technicians monitor multiple systems, and students who want to offer different levels of knowledge must be familiar with the Windows, UNIX, and Linux operating systems. Programs that offer special training on surveillance systems and tools would be most relevant for a budding NOC technician.
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