Regardless of the industry they work in, QA assistants share a single goal: to ensure that all business procedures and products meet internal quality standards and external regulations. QA assistants work with other staff to ensure that procedures and products adhere to established quality standards, maintain legal compliance, and satisfy customers. This position usually works in the office, but often involves moving around the company headquarters, including the production department. These assistants often report to the quality assurance manager and, depending on the size of the company, often work as a team.
Duties and responsibilities of the quality assurance assistant
Quality control assistants perform many tasks to achieve their main goal. Based on our job posting analysis, these are some of their most common roles:
Total quality assurance audit
Quality Assurance Assistants act as catalysts for change and improvement in performance and quality. They do this by establishing product specifications and quality attributes, measuring production, documenting evidence, and determining operational and performance qualifications. Quality assurance assistants working in certain industries, such as healthcare or manufacturing, may need specialist industry knowledge to achieve this.
Create analytics reports
The QA assistant extracts information from the database and manipulates the data into clear reports for management, business executives and customers as needed.
Maintain and update company policies and procedures
Each company has its own set of internal procedures and quality standards, which are set out in policy and procedure manuals that all employees can consult. The Quality Assurance Wizard maintains this knowledge base to keep it updated and complete. This can involve communicating with team members who are not part of the QA team and reformatting their daily activities into clear and concise articles on company policy.
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